Terms of service
Effective 2026-11-05. These terms govern the use of CheckoutBeat (https://checkoutbeat.com), a service operated by Tenhatch, 26500 W Agoura Rd, Ste 102 #549, Calabasas, CA 91302, United States ("we", "us"). By creating an account or calling the API you agree to them.
1. The service
CheckoutBeat provides Store check through a web application and an API. We may change or improve the service at any time; we will not remove the core feature from a paid plan during a paid period without a refund.
2. Accounts
You need an account to use the service beyond the public pages. You are responsible for what happens under your account and for keeping sign-in links and API keys secret. Tell us at support@tenhatch.com at once if a key leaks; revoke it from the account page.
3. Plans, billing and usage
- Prices and included usage are listed on the pricing page and in the account. Prices exclude taxes unless stated.
- Subscriptions renew automatically at the end of each period (monthly or annual) until cancelled. Cancel at any time from the account page; the plan stays active until the end of the paid period.
- Usage above a plan's included on-demand checks is not possible without upgrading, except for API and agent callers on pay-as-you-go pricing, who are charged the per-check price shown on the pricing page. Scheduled checks are limited by the plan's number of stores and buy paths.
- Refunds are governed by our refund policy: 14 days, no questions asked.
4. Acceptable use
Do not use the service to break the law, to infringe others' rights, to send content you have no right to process, or to attack, overload or reverse engineer the service. Automated access is welcome through the API and the MCP server within the published rate limits; scraping the web application is not.
5. Your content
You keep all rights to the content you submit. You grant us the limited right to process it to provide the service. We do not use your content to train models and we delete it according to the privacy policy.
6. Availability and support
We aim for high availability but the service is provided "as is", with no promise of uptime: a passed check describes one moment from one place and is not a warranty that your store works for every customer. Support is by email at support@tenhatch.com and through the in-app assistant.
7. Liability
To the extent permitted by law, our total liability for any claim arising from the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law.
8. Termination
You may close your account at any time. We may suspend or terminate accounts that break these terms, with notice where reasonable. On termination your access ends and your data is deleted according to the privacy policy.
9. Changes
We may update these terms. Material changes are announced by email or in the application at least 14 days before they take effect. Continued use after that date means you accept the new terms.
10. Governing law
These terms are governed by the law of California. Disputes are brought before the courts of California, unless consumer law gives you the right to another venue.
Contact: support@tenhatch.com